- Manage the day-to-day invoice exception operations, provide expertise, encourage and ensure teamwork, align work processes to achieve high performance standards, meet established targets, objectives and employee engagement in a motivated work environment
- Provides the necessary information to management to make an informed decision about whether to grant an exception based on the understanding of the risks involved and alternatives to mitigating risk until the exception is no longer needed
- Drive changes to current state (ways or working and processes), based on experience and best practice, where such changes can help improve R2P quality and efficiency
- Take ownership of managing invoice exceptions, collaborating with cross-functional teams to drive timely resolutions
- Analyze root causes of invoice exceptions, identify patterns or trends, prioritize, analyze, and lead team to resolve inquiries and disputes, lead implementation of preventive measures to minimize future occurrences
- Work closely with vendors and internal stakeholders to resolve disputes, ensuring accurate and timely payments
- Partner with cross-functional teams (e.g., Control, IT, Procurement, I2P, R2P) to align on rootcause analysis, solutions and process improvements
- Activate and facilitate applicale communication channels (e.g., workshops, regular meetings) to gather feedback and insights for issues, process enhancements, progress
- Foster strog relationships with internal and external stakeholders to drive collobaration, knowledge sharing and effective issue resolution
- Degree or advanced degree in finance or related fields
- 1-3 years of experience in control & finance with Invoice-to-Pay process
- Experience with a demonstrable record of delivering impactful results within large and complex organizations
